Commbank Case Study

How Due North delivered CBA 22,000 new small business clients.

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The Challenge

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ENGAGEMENT: JUN ’17 – FEB ’19

Key Requirements: “Get us more leads”

The Plan

Working on a strategic plan, backed up by a robust analytics framework, we delivered outstanding results. Our core services included:

ENGAGEMENT: JUL ’04 – APR ’15

Communication

Digital marketing strategy

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Complete channel management

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Customer experience & journey development

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Sales process & CRM system

THE RESULTS

22,000 new small business clients

But hey… Don’t just take our word for it.

Here’s what Mark from Commbank has to say about working with us.

“I love working with Ben and his team. They are a no-nonsense, ‘get it done’, company. If you want to grow your business, I’d chose Due North (formerly Merchantlink) any day of the week.”

MARK PEARCE | MANAGER

22,000

New business customers

120,000

Database of leads

35

Staff in Australia

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