The Undiscovered Gold
Supercharge your human team.
Research shows that up to 55% of a sales and service team’s day is eaten up by routine, low-value admin. Imagine instantly giving your best people half their week back to build relationships, solve complex problems, and close deals. That is what it means to supercharge a team.
Throwing a generic “AI chatbot” at a broken sales process just scales the brokenness. At Due North, we don’t sell off-the-shelf tech subscriptions. We diagnose your exact operational bottlenecks, then build custom AI agents to eradicate that 55% and give your people their time back.
We are actively supercharging the revenue engines for:








THE DUE NORTH DIAGNOSTIC
So Much Time Taken, So Little Value Added!
Every business has a ceiling. Usually, it’s caused by highly paid experts spending half their day on low-value tasks.
Choose the bottleneck that is costing you the most right now, and see how we fix it:
The silent missed opportunities you don’t know about!
Are you bleeding revenue at the very top of your funnel?
We build AI agents that capture every after-hours lead, instantly gather their details, and fire an actionable alert directly to your reps. Zero missed opportunities
The Reality
Research shows up to 30% of all inbound business opportunities are missed entirely due to poor response times or uncaptured calls.
The silent hang up
A high-value prospect calls at 6:15 PM and hangs up instead of leaving a voicemail.
Your team is busy with important work
A web enquiry comes in while your rep is on a job site, missing the critical 5-minute response window.
Call abandonment
A caller gets bounced between departments, gets frustrated, and drops off.
The true costs of qualification: upfront and downstream
Stop paying senior reps to do discovery calls with prospects who have no budget.
We deploy AI to politely ask the hard qualifying questions upfront, ensuring your team only spends time with warm, qualified buyers.
The Reality
Studies show sales reps spend less than 36% of their week actually selling, with the rest eaten up by admin and chasing dead ends.
Zero budget prospects
A senior closer wastes 45 minutes on a call with a prospect who has zero budget.
Wasted proposal time
Your team spends three days drafting a complex proposal for a lead that was never properly qualified.
Misdirected effort
Reps drive out to a site visit for a project that doesn't even fit your ideal client profile.
Drowning in Sales Admin
Is your team bogged down answering the same 10 questions all day?
We build secure, integrated AI concierges that instantly handle FAQs, pricing requests, and ETA checks so your humans can focus on complex problem-solving.
The Reality
According to McKinsey, up to 40% of a sales and service team’s day is consumed by routine, highly automatable tasks.
Drowning in status checks
Account Managers spend 2 hours a day answering "Where is my order?" or "What's my ETA?".
Administrative backlogs
Clients are left waiting 24 hours just for a simple PDF invoice to be resent.
Wasted expertise
Highly paid staff are acting as expensive receptionists for basic catalog or inventory checks.
Slow Quoting & Proposals
Does it take your team days to get a quote out the door?
We build internal AI assistants that pull specs from your CRM and draft complex proposals in minutes, not days. Speed to quote equals win rate.
The Reality
Research confirms that 35% to 50% of all sales go to the vendor that responds and quotes first.
Lost momentum
A rep has a great meeting on Monday, but the proposal doesn't go out until Thursday.
Information bottleneck
Your prospect's urgency dies while waiting for your team to pull specs from three different systems.
Outpaced by competitors
A faster, cheaper competitor wins the deal purely because they got their numbers in front of the client first.
Poor Follow-Up & Dead Pipelines
Are your reps leaving warm leads to go cold?
We build AI agents that handle the relentless, polite follow-up sequences for months on end, waking up old leads and handing them back to a human when they’re ready to buy.
The Reality
80% of sales require at least 5 follow-ups to close, yet 44% of sales reps give up after just one attempt.
The forgotten lead
A warm lead says "call me back in 3 months," and your rep forgets to set a CRM task.
Ignored old leads
Your database has 5,000 old leads sitting completely dormant because humans hate making cold check-in calls.
Dropped pursuits
A prospect goes quiet after receiving a quote, and your team moves on instead of relentlessly nurturing them.
100% Money Back Guarantee
When you partner with Due North, you’re backed by a guarantee most agencies won’t make. If our AI Agency can’t build the Sales and Customer Service AI agent we’ve agreed to deliver, you get your money back. No fine print, no hoops to jump through, just a clear commitment that your investment is protected.
Our happy clients
- We’ve had a fantastic experience working with Ben and the team at Due North. Their strategic approach, deep understanding of digital marketing, and clear communication have made a real difference to our business.
From the outset, they took the time to understand our goals and delivered tailored solutions that drove results. The transparency, regular reporting, and genuine partnership mindset have been greatly appreciated.
A huge thank you to the Due North team for your expertise and ongoing support - we’re grateful to have you on our side and look forward to continuing the journey together.read moreread less - Highly recommend Due North! We've been working with them for a long time now as their photographer/videographer of choice and value the contribution they bring to the table. The team there are always thoughtful and great to work with and show great attention to meeting the needs of their clients.read moreread lessBen and the team at Due North have been fantastic to work with. We transitioned to Due North almost 2 years ago seeking a company that could provide custom support and allocate the resources needed to elevate our digital presence. Their expertise shines through, and they keep us engaged and informed across all digital media platforms. Highly recommend!read moreread less
- We feel SO lucky to have chosen Due North Marketing. Everyone in the team really strives to understand OUR business which we REALLY appreciate. We have a niche business and many marketers have missed the mark. We've wasted money in past years not reaching our audience. With Due North in our corner, we are wrapped with the growth and results we've achieved in the past 12 months. Sue C @ LeakTech Australia.read moreread lessWhile we've only been working with Due North for a short period, it has definitely been the right move. Their communication is clear and concise, with detailed information and reporting. We have a strong working relationship with their staff, which helps us achieve our company goals.read moreread less
- We love working with the Due North team, they are super approachable and easy to work with. The team will put in the time and effort to understand your business before anything, to ensure you have the best outcomes. In the short time we’ve had them manage our Google and social ads we’ve seen an increase in activity and engagement. Would 100% recommend!read moreread less
- These guys are the real deal. Whether you're working with Ben, Lisa, Carly, ANYONE from Due North, they're a gorgeous team of human beings that also happen to be unfairly high-skilled in digital. We've dealt with countless agencies for decades now, and I'm beyond delighted to be able to say we found some good eggs. Go talk to these good eggs.read moreread lessI had the pleasure of working with Ben and Danielle since August 2023. The team at Due North helped us to update our website and boost our content. They took the time to conduct thorough research, allowing them to tailor their strategies specifically to our business needs. The professionalism and communication skills of the team at Due North are second to none. They were always prompt in their responses, kept me updated on the progress of our campaigns, and were transparent about their strategies and results. I highly recommend Due North to any business looking to elevate its digital marketing efforts. Their combination of expertise, results, and professionalism makes them a standout choice in the industry. I look forward to continuing our partnership.read moreread less
The Journey
The Stepped, Self-Funding AI Rollout.
As 23-year sales, marketing and customer service veterans, we know that massive, terrifying operational overhauls usually fail. We believe in finding the low-hanging fruit and getting you a measurable return on investment from Day 1. You don’t have to change everything at once.
The Quick Win
0-90 Days
We target your biggest, most obvious bottleneck from the list above and plug it. We get the AI working alongside your team to deliver immediate time and cost savings.
The Expansion
Months 3-6
The revenue saved and generated in Phase 1 literally funds the next step. We integrate the AI deeper into your CRM, ERP, and internal workflows.
Total Optimisation
Months 6-12
Your true north. A fully integrated ecosystem where AI handles the volume, and your humans handle the value.
THE INCLUSIONS
Meet Your Sales Dream Team
Get in touch
Stop working harder. Start working smarter.
Let’s jump on a call, map out your current sales and service processes, and find exactly where AI can give your team their time back. No tech jargon, just a practical business conversation.