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AI SALES AGENT FOR BUSINESS

The Web Chat Bot That Actually Sells.

Not a FAQ widget. Not a scripted bot. A custom-built AI Sales Agent that qualifies leads, answers questions, books meetings, and nurtures prospects — 24 hours a day, while you sleep.

Drawing on 23 Years of Sales Expertise

Learnings from 1,000+ Sales Reps Observed

Responds in under 60 seconds

ROI Positive in 3-6 Months

TRANSFORM YOUR SALES

This isn't your average web chat bot.

Most web chat bots are glorified FAQ menus. They ask, “how can I help?” and then hit a wall when anything remotely complex comes up. They frustrate visitors. They lose leads.

A Due North AI Sales Agent is fundamentally different. It’s an intelligent, reasoning AI system that is trained specifically on your business, your products, your sales process, and your customers.

The paradigm shift

Document that. Systemise that. Automate that. That’s what we build.

Instant Lead Qualification

Asks the right questions, scores the lead, and routes hot prospects straight to your sales team — fully briefed.

On 24/7 Everyday

Every enquiry gets an instant, intelligent response — whether it lands at 8am Monday or 11pm Saturday.

Persistent Lead Nurture

Not-ready-now leads stay in a nurture sequence. When they're ready, your team is first to know — not your competitor.

Automatic CRM Sync

Every conversation, every lead detail, every note logged to your CRM automatically. Zero manual data entry.

Objection Handling Built In

Trained on your most common objections with approved responses — so it always represents your brand perfectly.

Extraodinary Email Bot

Awesome AI Chat Bot

Case Studies

Real Businesses. Real Outcomes.

Every AI Sales Agent we build is custom, designed around the specific sales process, customer base, and commercial objectives of each business.

Conquest Equipment

Heavy machinery supplier with a long B2B sales cycle, high-value deals, and a sales team drowning in low-quality enquiries. After-hours enquiries were going cold. Follow-up was inconsistent.

After-hours leads captured

100% (was 0%)

Qualification time per lead

4.1 hrs → <2 min

Rep time on unqualified leads

−60%

Pipeline value, Month 6

+28%

Hi! I’m looking for a quote on excavator attachments for a mining project. Who should I speak to?

Nova: I can help with that. What’s the scope — number of units and project timeline?

3 units, starting Q3. Budget’s around $240K.

Glass Outlet

Glass supplier serving builders, architects, and commercial fit-out companies. High enquiry volume, repetitive quoting questions, and a small sales team unable to keep up during peak periods.

Routine enquiries resolved by AI

58%

Quote turnaround time

3 days → same day

Weekend enquiry response rate

0% → 100%

Revenue from captured after-hours

+$180K annually

Do you supply toughened glass for commercial shopfronts? We need pricing for a 12-metre run.

Nova: Yes, absolutely. 12m commercial shopfront — are you after framed or frameless installation?

Frameless, and we need it delivered to Brunswick by end of October.

B2B Consulting Firm

Mid-size consulting firm with high-value engagements and a partnership-led sales model. Inbound enquiries were being handled inconsistently — sometimes brilliantly, sometimes badly.

Qualified meeting booking rate

+44%

Proposal stage drop-off

−35%

Partner time on admin

−50%

Revenue growth, Year 1

+22%

We’re looking for help with our go-to-market strategy for a new product launch. Are you taking new clients?

Nova: Yes, and this sounds right up our alley. What industry, and what’s your target market?

B2B SaaS. Targeting enterprise in ANZ and Singapore.

THE PROCESS

How it works

From a visitor landing on your site to a qualified meeting in your sales rep’s calendar — all without human involvement.

1

Visitor Arrives

A potential buyer lands on your website day or night, from Google, an ad, or a referral.

2

Instant Engagement

The AI Sales Agent engages within seconds providing a warm greeting, a relevant question, with no scripts.

3

Smart Qualification

Budget, timeline, decision-maker status, and specific needs are all discovered naturally in conversation.

4

Nurture or Book

Hot leads book directly into your calendar. Warm leads enter a nurture sequence. Cold leads are logged.

5

Rep Arrives to Wins

Your sales rep starts the day with qualified meetings already booked and full context in the CRM.

What happens at 2:17am when a manufacturer submits an enquiry?

2:17am

Enquiry form submitted

2:17:52am

AI responds — personalised, under 60 seconds

2:19am

Lead qualified — size, timeline, budget signal captured

2:21am

Meeting booked directly into rep's calendar

2:22am

Full context auto-logged to CRM

8:30am

Rep arrives to a booked, qualified meeting

Our happy clients

BUSINESS OUTCOMES

Three levers. One simultaneous boost to your bottom line.

A web chat bot that just answers questions is a nice-to-have. A Due North AI Sales Agent moves revenue, margin, and cost all at once? That’s business transformation.

More Revenue

Zero missed leads. Instant response. 24/7 coverage. Relentless nurture. Every inbound enquiry is captured and progressed.

Target: +20% revenue in 12 months.

Stronger Margins

Never discounts under pressure. Sells on value every time. Processes deals with the same discipline on day 1 and day 365.

Target: +10% margin improvement.

Lower Costs

Replace or avoid hiring expensive, inconsistent SDRs. No recruitment, no onboarding, no management time.

Target: −15% cost structure in 12 months.

THE REALITY

Leads aren’t the issue. Your lead nurturing process is.

Many companies invest heavily in marketing to drive lead generation, only to lose up to a third of those leads due to delayed responses, inconsistent follow-ups, and lack of after-hours engagement. This pipeline leakage often goes unnoticed until it’s measured, but once revealed, it’s impossible to ignore.

Due North

32%

of enquiries never reach your team

Stuck on hold, hitting dead zones, or dropped after one follow-up. Your AI Sales Agent captures all of them.

4.1h

Average human response time

Your AI Sales Agent responds in under 60 seconds. Leads contacted within 5 minutes convert 100× better.

44%

of reps follow up only once

B2B conversion takes 8 touchpoints. Your AI Sales Agent follows up perfectly every single time.

THE DIFFERENCE

AI Sales Agent vs. Everything Else.

Feature Due North AI Sales Agent Generic Chat Bot/Human Sales Rep
Response Time Under 60 seconds, 24/7 4.1 hours avg in business hours only
Follow-up Consistency 100% every lead, every time 44% follow up once, then stop
Lead Qualification Full BANT discovery automated None, inconsisten, or scripted only
Discounting Under Pressure Never, it always sells on value Common. End-of-month panic discounting
Weekend & After Hours Coverage 100% coverage always Zero. Dead zone until Monday
CRM Data Accuracy 100% auto-logging of every interaction 20-30% incomplete human entry
Personalisation Genuine from real prospect data Template variables or none
Annual Cost $27K-$92K fully loaded $88K-$147K+ per human sales rep
Scalability Instant. Handles 10 or 10,000 Hire, train, wait 3-4 months
Staff Turnover Risk Zero, never quits, never gets poached, no sick days 18-month average tenure for sales rep

Why Due North?

The agency that's built on real sales experience.

Any tech company can set up a chat widget. Very few have 23 years of direct B2B sales experience to know what makes a great one — and what doesn’t.

01

Process-First, Technology-Second

We map your ideal sales journey before touching any technology. We document your best rep's process, then automate it. Tools are the output, not the strategy.

02

Built on 23 Years of B2B Sales Reality

Due North's founder has personally recruited, managed, and observed 1,000+ sales reps across 23 years of Australian B2B. We know exactly where human sales processes break — and we build around every one of those failure points.

03

Custom-Built for Your Business

Not a plug-and-play chatbot template. A bespoke AI Sales Agent trained on your products, your pricing, your objections, your tone, and your customer. Unique to you. Impossible to replicate

04

Self-Funding from Day One

Quick wins in the first 90 days like capturing after-hours leads and faster qualification generate measurable revenue before the full build is complete. ROI typically turns positive by month 3-6.

05

Full-Service – Strategy to Launch to Optimise

Strategy, knowledge base, AI build, CRM integration, testing, launch, and ongoing optimisation. This is not a handover. We run it with you until the outcomes are proven.

06

Australia's Only B2B-First AI Sales Agency

We don't build for retail. We don't do volume chatbot deployments. Due North has specialised in B2B where sales cycles are longer, margins are higher, and getting it right actually matters.

Ben Hirons
"I've hired, managed, and fired over 1,000 sales reps in 23 years. The inconsistency, the drop-off, the discounting under pressure — I've seen all of it. We built our AI Sales Agent to solve every single one of those problems. This is the rep I always wished I could hire."
Ben Hirons
Founder, Due North · 23 Years B2B Sales & Marketing

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