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AI SALES AGENT FOR BUSINESS

The AI Sales Chatbot That Actually Drives Revenue

Not a FAQ widget. Not a scripted bot. A custom-built AI Sales Agent that qualifies leads, answers questions, books meetings, and nurtures prospects — 24 hours a day, while you sleep.

Drawing on 23 Years of Sales Expertise

Learnings from 1,000+ Sales Reps Observed

Responds in under 60 seconds

ROI Positive in 3-6 Months

TRANSFORM YOUR SALES

This isn't your average web chat bot.

Most web chat bots are glorified FAQ menus. They ask, “how can I help?” and then hit a wall when anything remotely complex comes up. They frustrate visitors. They lose leads.

A Due North AI Sales Agent is fundamentally different. It’s an intelligent, reasoning AI system that is trained specifically on your business, your products, your sales process, and your customers.

The paradigm shift

Document that. Systemise that. Automate that. That’s what we build.

Instant Lead Qualification

Asks the right questions, scores the lead, and routes hot prospects straight to your sales team — fully briefed.

On 24/7 Everyday

Every enquiry gets an instant, intelligent response — whether it lands at 8am Monday or 11pm Saturday.

Persistent Lead Nurture

Not-ready-now leads stay in a nurture sequence. When they're ready, your team is first to know — not your competitor.

Automatic CRM Sync

Every conversation, every lead detail, every note logged to your CRM automatically. Zero manual data entry.

Objection Handling Built In

Trained on your most common objections with approved responses — so it always represents your brand perfectly.

Types of AI Sales Bots Available

Extraodinary Email Bot

Awesome AI Chat Bot

AI Voice Agent

Case Studies

Real Businesses. Real Outcomes.

Every AI Sales Agent we build is custom, designed around the specific sales process, customer base, and commercial objectives of each business.

Conquest Equipment

Heavy machinery supplier with a long B2B sales cycle, high-value deals, and a sales team drowning in low-quality enquiries. After-hours enquiries were going cold. Follow-up was inconsistent.

G;day and welcome to Conquest Equipment! What brings you here today?

Hi! I’m looking to hire a floor sweeper for 3 days.

We can certainly help with that. What sort of facility are you looking to clean, and roughly how big?

its a car park of 4000sqm

Thanks. What’s the floor surface?

Glass Outlet

Glass supplier serving builders, architects, and commercial fit-out companies. High enquiry volume, repetitive quoting questions, and a small sales team unable to keep up during peak periods.

Hey, welcome to Glass Outlet! I’m Lily, your trade assistant. How can I help you today?

Set up a trade account

Happy to help you get set up. Are you a glazier, builder, or another type of trade business?

Glazier

Great, welcome aboard. Before I get you set up, do you already havean account with us?

GRP Australia

GRP Australia leads the way in Fibreglass Reinforced Polymer (FRP) innovation, offering solutions designed to excel in the toughest conditions. 

G’day, I’m Riley from GRP Australia. I can help you find FRP products, work out which solution suits your project, or start a quote. What are you working on?

Hi, i want to know specs for your fibre frame?

The Fibre Frame is GRP Australia’s FRP structural framework system. Here’s what I have on it:

– Complete system including FRP joists, bearers, posts, brackets, and end caps
– The RHS (Rectangular Hollow Section) profile is specifically designed to mimic F17 Hardwood H3 Treated timber, making it a direct substitute for those family with timber specs

Ben Hirons
"I've hired, managed, and fired over 1,000 sales reps in 23 years. The inconsistency, the drop-off, the discounting under pressure — I've seen all of it. We built our AI Sales Agent to solve every single one of those problems. This is the rep I always wished I could hire."
Ben Hirons
Founder, Due North · 23 Years B2B Sales & Marketing

THE PROCESS

How it works

From a visitor landing on your site to a qualified meeting in your sales rep’s calendar — all without human involvement.

1

Visitor Arrives

A potential buyer lands on your website day or night, from Google, an ad, or a referral.

2

Instant Engagement

The AI Sales Agent engages within seconds providing a warm greeting, a relevant question, with no scripts.

3

Smart Qualification

Budget, timeline, decision-maker status, and specific needs are all discovered naturally in conversation.

4

Nurture or Book

Hot leads book directly into your calendar. Warm leads enter a nurture sequence. Cold leads are logged.

5

Rep Arrives to Wins

Your sales rep starts the day with qualified meetings already booked and full context in the CRM.

What happens at 7:17pm when a manufacturer submits an enquiry?

7:17pm

Enquiry form submitted

7:17:52pm

AI responds — personalised, under 60 seconds

7:19pm

Lead qualified — size, timeline, budget signal captured

7:21pm

Meeting booked directly into rep's calendar

7:22pm

Full context auto-logged to CRM

8:30am

Rep arrives to a booked, qualified meeting

Our happy clients

BUSINESS OUTCOMES

Three levers. One simultaneous boost to your bottom line.

A web chat bot that just answers questions is a nice-to-have. A Due North AI Sales Agent moves revenue, margin, and cost all at once? That’s business transformation.

More Revenue

Zero missed leads. Instant response. 24/7 coverage. Relentless nurture. Every inbound enquiry is captured and progressed.

Target: +20% revenue in 12 months.

Stronger Margins

Never discounts under pressure. Sells on value every time. Processes deals with the same discipline on day 1 and day 365.

Target: +10% margin improvement.

Lower Costs

Replace or avoid hiring expensive, inconsistent SDRs. No recruitment, no onboarding, no management time.

Target: −15% cost structure in 12 months.

THE REALITY

Leads aren’t the issue. Your lead nurturing process is.

Many companies invest heavily in marketing to drive lead generation, only to lose up to a third of those leads due to delayed responses, inconsistent follow-ups, and lack of after-hours engagement. This pipeline leakage often goes unnoticed until it’s measured, but once revealed, it’s impossible to ignore.

Due North

32%

of enquiries never reach your team

Stuck on hold, hitting dead zones, or dropped after one follow-up. Your AI Sales Agent captures all of them.

4.1h

Average human response time

Your AI Sales Agent responds in under 60 seconds. Leads contacted within 5 minutes convert 100× better.

44%

of reps follow up only once

B2B conversion takes 8 touchpoints. Your AI Sales Agent follows up perfectly every single time.

THE DIFFERENCE

AI Sales Agent vs. Everything Else.

Feature Due North AI Sales Agent Generic Chat Bot/Human Sales Rep
Response Time Under 60 seconds, 24/7 4.1 hours avg in business hours only
Follow-up Consistency 100% every lead, every time 44% follow up once, then stop
Lead Qualification Full BANT discovery automated None, inconsisten, or scripted only
Discounting Under Pressure Never, it always sells on value Common. End-of-month panic discounting
Weekend & After Hours Coverage 100% coverage always Zero. Dead zone until Monday
CRM Data Accuracy 100% auto-logging of every interaction 20-30% incomplete human entry
Personalisation Genuine from real prospect data Template variables or none
Annual Cost $27K-$92K fully loaded $88K-$147K+ per human sales rep
Scalability Instant. Handles 10 or 10,000 Hire, train, wait 3-4 months
Staff Turnover Risk Zero, never quits, never gets poached, no sick days 18-month average tenure for sales rep

Why Due North?

The agency that's built on real sales experience.

Any tech company can set up a chat widget. Very few have 23 years of direct B2B sales experience to know what makes a great one — and what doesn’t.

01

Process-First, Technology-Second

We map your ideal sales journey before touching any technology. We document your best rep's process, then automate it. Tools are the output, not the strategy.

02

Built on 23 Years of B2B Sales Reality

Due North's founder has personally recruited, managed, and observed 1,000+ sales reps across 23 years of Australian B2B. We know exactly where human sales processes break — and we build around every one of those failure points.

03

Custom-Built for Your Business

Not a plug-and-play chatbot template. A bespoke AI Sales Agent trained on your products, your pricing, your objections, your tone, and your customer. Unique to you. Impossible to replicate

04

Self-Funding from Day One

Quick wins in the first 90 days like capturing after-hours leads and faster qualification generate measurable revenue before the full build is complete. ROI typically turns positive by month 3-6.

05

Full-Service – Strategy to Launch to Optimise

Strategy, knowledge base, AI build, CRM integration, testing, launch, and ongoing optimisation. This is not a handover. We run it with you until the outcomes are proven.

06

Australia's Only B2B-First AI Sales Agency

We don't build for retail. We don't do volume chatbot deployments. Due North has specialised in B2B where sales cycles are longer, margins are higher, and getting it right actually matters.

FAQs

Most web chat widgets are glorified FAQ menus. They ask "how can I help?" and hit a wall the moment anything real comes up. They frustrate visitors. They lose leads. They give the impression of being helpful without actually doing anything.

A Due North AI Sales Agent is a fundamentally different thing. It's trained specifically on your business — your products, your pricing, your objections, your tone, your customers. It reasons through conversations. It qualifies. It handles objections. It books meetings.

Think of it as the difference between a receptionist who takes messages and a senior sales rep who closes.

Yes. AI sales agents can handle all the core sales tasks, such as responding to enquiries, qualifying inbound leads, nurturing prospects, following up consistently, and booking meetings.

They are built for your business and your customers, ensuring your sales reps only talk to warm, qualified leads that are ready to convert.

Under 60 seconds. Every time. Day or night, weekday or weekend.

That matters more than most people realise. The average human response time to an inbound enquiry is 4.1 hours. However, research shows that leads contacted within 5 minutes convert 100× better than those contacted an hour later.

That gap between when a lead raises their hand and when a human gets back to them? That's where deals go to die. An AI Sales Agent closes that gap — permanently.

They go into a nurture sequence. The sales agent deploys a structured, intelligent follow-up process that keeps your business front of mind until the prospect is ready.

Here's the reality: 44% of sales reps follow up exactly once, then stop. But, B2B conversion typically takes 8 touchpoints. That gap is where most pipeline leakage happens, and most businesses have no idea it's occurring until they measure it.

The AI Sales Agent follows up perfectly. Every lead. Every time. It doesn't have bad days, doesn't forget, and doesn't de-prioritise a lead because a shinier opportunity came in.

When that not-ready-now lead finally decides to move — your team is first to know. Not your competitor.

Due North AI Sales Agents typically run between $27K–$92K fully loaded per year, depending on the complexity of your build and the scope of ongoing optimisation.

Compare that to a human sales rep: $88K–$147K+ per year. And that’s before recruitment costs, onboarding time, management overhead, turnover risk, and inconsistent performance.

The ROI case for AI sales agents isn't subtle. Most clients see ROI turn positive within 3–6 months, driven by three simultaneous factors: more revenue from captured leads, stronger margins from value-based selling, and lower costs from reduced headcount requirements.

You will also experience quick wins in the first 90 days, generating measurable revenue before the full build is even complete.

Generic, plug-and-play chatbot tools are built for volume and simplicity. They look like sales tools. They're not.

A Due North AI Sales Agent is custom-built from scratch. They’re trained on your products, your pricing, your exact objections, your tone of voice, and your sales process. It's a bespoke system that is unique to your business and impossible to replicate off the shelf.

The difference is strategy and process-first thinking. Before a single line of code is written, we document your best rep's ideal sales journey then automate it. We work out exactly what a great outcome looks like at each stage. Then we build technology around that — not the other way around.

Any tech company can set up a chat widget. Very few have 23 years of direct sales experience behind the logic.

It starts with a strategy session. We take the time to understand your sales process, and what your best rep does differently from the rest of the team.

From there, we build the knowledge base, train the agent, integrate it with your CRM and calendar, and test it against real-world scenarios before it goes live.

Then, there’s ongoing optimisation. We monitor conversion data, refining the agent based on real conversations, and expanding capability over time.

We run it with you until the outcomes are proven.

Due North is Australia's first and only B2B-first AI sales agency.

The Due North AI Sales Agent has been built for businesses where getting the sale right actually matters: industrial and manufacturing, professional services, trade and building supplies, B2B SaaS, and commercial services. The case studies on our site give you a real sense of the range.

B2B sales cycles are longer. Deal values are higher. The qualification logic is more complex. A generic retail chatbot doesn't cut it, and we don't build those.

If your average deal value is high, your sales cycle is longer than a week, and inconsistent follow-up is costing you, our AI Sale Agent was built for your business.

They will do less, which is the whole point.

The AI sales agent handles the top of the funnel: engagement, qualification, objection handling, follow-up, meeting booking, and CRM logging. Your reps show up to work with qualified meetings already in their calendar and full context already in the CRM.

No more chasing cold leads. No more manual data entry. No more inconsistent follow-up. No more starting calls from scratch.

Your reps get to do what they're actually good at: building relationships and closing deals. The tedious, repetitive, high-volume work is handled automatically.

In practice, most teams find their reps become more productive and more motivated, with better leads, better prep, and better results.

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